Policy Statement

CPEE will act to resolve any and all student complaints and appeals fairly, promptly and efficiently following the relevant underpinning CPEE policies and procedures.

• A Student has the right to make a complaint and submit an appeal on reasonable grounds in line with CPEE Procedures
• Students are encouraged and expected to attempt to resolve their complaint informally before submitting a formal complaint
• A Student formal complaint must be submitted and resolved following CPEE Procedures